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View Full Version : Problem with Epson Stylus Photo R200 Printer


Guerri Stevens
March 6th, 2007, 03:50 PM
Does anyone know anything about this printer? One of my sisters has one that is about 2 years old. It has stopped working. I tried to get information on what happened but am not sure that this is accurate. Initially, she tried to print something, and nothing happened, so she went into "utilities" and got a message that certain parts were at the end of their service or words to that effect. Now, I believe she has a Mac. She said that for awhile she could still get it to work but now when she turns it on the lights flash.

I went to the Epson web site and followed the troubleshooting guide as best I could. There are two lights that flash, the paper light and the ink light. She says her manual indicates that this means there's an internal error. The online troubleshooting guide says to check for a paper jam or other obstruction and if that doesn't help, check whether the ink cartridge cover is completely closed. Either of these would obstruct the print head. If neither of those cures the problem, call the customer service number.

She already called the customer service number and they said they no longer provide telephone support for that model and she should go online.

She is assuming this is planned obsolescence and that she'll be forced to buy a new printer. I'm wondering if there's something simple wrong, like a bad spring or other part that can be replaced.

Dan in Saint Louis
March 6th, 2007, 04:22 PM
No guarantees, but you could start here:

http://www.fixyourownprinter.com/search/forums?q=epson+r200 (http://www.fixyourownprinter.com/search/forums?q=epson+r200)

Judy G. Russell
March 6th, 2007, 07:36 PM
She is assuming this is planned obsolescence and that she'll be forced to buy a new printer.It may well be that this is planned obsolescence and that she'll be forced to buy a new printer, but at least (small comfort, I know) Epson didn't lie to her about whether the printer can be fixed or not. If she can find some online source (the forums Dan suggested should be pretty good), it's worth a try.

Guerri Stevens
March 7th, 2007, 04:02 AM
No guarantees, but you could start here:

http://www.fixyourownprinter.com/search/forums?q=epson+r200 (http://www.fixyourownprinter.com/search/forums?q=epson+r200)
Thanks! I took a look at this, and one of the things I found mentioned waste ink pads that are at the bottom of the printer. I gather that there is a counter, or something, that detects when these pads should be changed. So it's possible that this is the problem, and that the pads can be replaced and the counter (eprom?) reset to start over. Of course, that may not be the problem. My sister will have to find someone who can fix the printer or be willing to track down whatever parts are needed, and unfortunately she lives in a very rural area.