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View Full Version : [Dixonary] OT: Amazon Sign In


Guerri Stevens
December 30th, 2017, 02:14 PM
I have noticed that Amazon now requires an additional step to sign in.
They seem to have implemented this two-step process without my knowledge
or permission. The way it works is that I sign in with my name and
password which worked from the beginning of time until recently. Now, I
enter my name and password and they send me a special code that I have
to enter.

I noticed something on their site about how to "enable" this two step
process (I didn't read it) but I could not find any way to disable it.

I happen to have a Kindle. I don't know whether the way I acquired the
Kindle matters or not, but just in case: the Kindle belonged to my
husband. He "lost" it and bought a new one. I asked if I could have the
old one if I could find it. It took me about 5 minutes, maybe less, but
I digress. At any rate I now have his old one. I think he de-registered
it or whatever is required, so that it is now registered to me. I
suspect that I have logged into Amazon at least once with the Kindle
(you know - playing with a new toy). But 99% of the time I log in from
my PC.

What may have happened is that Amazon thinks I may not really be me when
I log in from my PC. This would mean that somehow it knows that I am not
using my Kindle and therefore I am not me. And therefore it decides to
send me a special code that I have to enter before it will let me proceed.

So do any of you know how I can straighten this out? I already know that
banging my head against the wall doesn't work. And I admit that it is a
fairly trivial problem in comparison to a lot of other problems a person
might have.


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Guerri

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Tim Lodge
December 31st, 2017, 04:06 AM
Guerri

You must have inadvertently enabled two-step verification. Try this to disable it:


https://www.amazon.com/gp/help/customer/display.html?nodeId=201962430

When I go to that page, I see instructions to enable two-step. I guess that if you've already enabled it you'll see instructions to disable it

Hope this helps

Tim L

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Guerri Stevens
December 31st, 2017, 11:11 AM
Thanks for the information. I have printed it just in case.

However, just now I went to Amazon and signed in, and it did NOT go
through the two step log in process. I don't know what happened, but I
may have tried to "contact Amazon" at some point if that option exists.
And perhaps I am not the only one who did so. And it may be that a LOT
of people contacted them.

Interestingly, they told me how to disable it. Or, again, maybe they
told everybody how to disable it. The description is, in my opinion,
incomplete because it says to go to advanced security settings, but it
doesn't say how to do that, but maybe it is obvious if you try to edit
your account.

Guerri

On 12/31/2017 5:06 AM, Tim Lodge wrote:
> Guerri
>
> You must have inadvertently enabled two-step verification. Try this to disable it:
>
>
> https://www.amazon.com/gp/help/customer/display.html?nodeId=201962430
>
> When I go to that page, I see instructions to enable two-step. I guess that if you've already enabled it you'll see instructions to disable it
>
> Hope this helps
>
> Tim L
>

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